We ordered 9 tacos and got them with hard shells. Honestly I can't say we would ever order them again. For starters 3 of our tacos had far less than what anybody would call the proper amount of chicken, and the shells taste awfully close to being stale. We might give this place another chance because I will say the guacamole was delicious and the staff was very friendly, we just won't get the hard shell tacos.