I do not know what it is with all of the restaurants on Mall Ring Circle in Henderson, but they all suck! This is the third time I've been in this BW3, and it keeps getting worse. My server today (at the bar) was nice enough, but it took 30 minutes to get one order of 8 traditional wings. And then, they're going to charge me an extra 60 cents for some ranch to dip them in?! They NEVER have enough staff. The person I had today was friendly enough, but most of them in there, look like they work in the worst place on earth. And God forbid you ask for a game on a certain TV (even when it's slow) and they act like it's a chore. It's a shame, because the location on Warm Springs and Durango is great. This location could definitely use a refresher course in customer service from them. I am done with this location. And I am done with ALL of the restaurants on Mall Ring Circle.