Last update: I finally FINALLY received my corrected certificate two days ago in the mail. That means that it took a full six months to get my certificate after I passed my black belt test. Wow. While I am not impressed with how long it took to get it (and my refund -- see previous reviews), I am mollified that the person with whom I communicated at Victory HQ in Florida was more diligent about following up on my (legitimate) complaints.
I would like to give 2.5 stars, but yelp will not allow me to do that, so I will give a 3 star rating for the final time.