Russ W came out to our home 7-28-15 to take care of two hives we've had in our backyard for over a year (because I was hesitant to kill the bees). We are getting ready to sell our home, so the bees had to go. I called that Tuesday afternoon to schedule an appointment and Russ came early in the evening the same day. He looked at our issue, said it'd be no problem to handle the job and then quoted me $200 LESS than a different company who said it would take two guys to manage our problem. Once I agreed to the cost, Russ suited up and took care of the bees in less than 5 minutes. He was incredibly thorough about his process, what we could expect, how to fix our wall after the hives died and guaranteed his work. Bees were gone in the time frame he estimated. LOVE THE BEEKEEPER. Would not hesitate to use them again.