About: http://data.yelp.com/Review/id/i0aLg6BqudR6xbFE4ctCoQ

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About: http://data.yelp.com/Review/id/i0aLg6BqudR6xbFE4ctCoQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-03-17 00:00:00 (xsd:dateTime)
itemReviewed	Freeway Chevrolet
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Update to Freeway Response: I didn't say you had to remove the coolant outlet. I said that your repair technician had to remove the hose that connects the oil cooler to the coolant outlet in order to remove the oil cooler to repair the oil leak. These are are linked to the same system. The coolant system is linked to the turbo as well as the oil cooler. To sit there and say you stand behind your technician says it all. The evidence could be right there in front of your face yet you'll still say its untrue. Your technician is paid to follow the service manual that is given to him for a GM product. As long as he followed the service manual he touched the coolant outlet in some way. In this case removing hoses connected to it. Now the coolant outlet is cracked. If the coolant outlet is considered a wear and tear item then it wouldn't be included in GMs warranty coverage. Yet it is covered under GMs powertrain warranty. You are responsible for the coolant outlet being damaged during service. It didn't break itself. I certainly didn't go into my own engine and crack it myself. The last person to touch it was your technician. Original Review: Part of being a Service Center for Chevrolet is standing behind the brand and product. Not trash talking the product and blaming the product or brand or engineers for a faulty product. I took my vehicle in for warranty service because of an oil leak on 12/28/16. It was determined that the oil cooler was leaking oil and the turbo had a crack in it and was loosing pressure. Everything was serviced accordingly. However, once the car was back in my garage within the first week coolant was discovered on my garage floor. I went out of town for 2 weeks. Had my aunt pass away with pancreatic cancer and wasn't able to get back to the dealership till 2/22/17. I called them on 2/17/17 and that was the soonest appointment time. Apparently my manufacturer's warranty expired 2/11/17. So with my warranty expired just 10 days from getting the car looked at for coolant leakage they found the coolant outlet was leaking coolant. However, they denied warranty service because of the expiration with no exceptions. However, when the oil cooler was fixed, its cooled by the coolant system. When the turbo was replaced under warranty it is cooled by the coolant system. The top radiator inlet house is directly connected to the coolant outlet. So clearly the coolant outlet leaking and damaged is part of the same system that was serviced under warranty on 12/28/16. Yet they claim no exception can be made. Beware of this service department. They claim the water outlet was never touched during my warranty service. Wrong! See Removal step 13. The hose that directly connects to the water outlet is removed. Here are the steps in my service manual for a 1.4L LUH or LUJ engine. REMOVAL 1) Disconnect battery negative cable. Refer to Battery Negative Cable Disconnection and Connection . 2) Drain engine coolant. Refer to Cooling System Draining and Filling 3) Remove the turbocharger oil feed pipe. Refer to Turbocharger Oil Feed Pipe Replacement . 4) Remove the warm up three way catalytic converter. Refer to Warm Up Three-Way Catalytic Converter Replacement . 5) Lower vehicle. 6) Remove the air cleaner outlet duct. Refer to Air Cleaner Outlet Duct Replacement . 2371623.png 7) Remove the oil cooler outlet hose clamp (2). 8) Remove the oil cooler outlet hose (3) from the thermostat housing (1). 2371624.png 9) Remove the turbocharger coolant return pipe bolt (1) from the oil cooler housing. 10) Remove the turbocharger coolant return pipe clamp (2). Note: Do not move the turbocharger coolant return pipe too much. An excessive moving of the turbocharger coolant return pipe could cause leakage. 11) Remove the turbocharger coolant return pipe (3) from the oil cooler inlet pipe. 12) Disconnect the oil pressure indicator switch wiring harness plug. 2371629.png 13) Remove the oil cooler inlet hose clamp (1) and remove the oil cooler inlet hose from the water outlet. 14) Remove the engine oil cooler bolt (5). 15) Remove the engine oil cooler inlet pipe bolt (4). 16) Remove the engine oil cooler inlet pipe (2) and the seal ring (3). 17) Raise vehicle. 2371625.png 18) Remove the oil cooler outlet pipe bolt (1) from the engine block. 19) Remove the oil cooler outlet pipe (2) in compound with the oil cooler outlet hose. 20) Lower vehicle. 2371626.png 21) Remove the 2 oil cooler bolts (1). 22) Raise vehicle. 2371627.png 23) Remove the oil cooler (1) in compound with the oil cooler gasket (2) and the seal ring (3). 24) Remove the oil pressure indicator switch from the oil cooler.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	David

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