cheesecake factory sucks. first off, get with the program, i'm a forum employee and you guys don't offer mall discounts. 2nd, why my to go order for SOUP took 39 minutes to get to me from the time i called is beyond my explanation, i know you guys didn't make this fresh i know it was sitting in a big vat with maybe just the garnishing put on right before it went out so why the delay? 3rd, why the fuck did my soup come in a coffee cup? how in the fuck am i supposed to eat this without it getting everywhere? and not even an apology from the incompetent to go clerk....like it's not abnormal for soup to take 39 minutes to get to a customer. you guys are lucky i work in the same place and know how much it sucks to get aimlessly bitched at, so i wasn't gonna do that, but you guys suck. fail in every aspect possible. never again. never. only max brenner and fat tuesday's from now on. rest assured, my whole staff feels the same way. only reason we deal with you still is because your soup is only 5 bucks even with your non existent mall employee discount, but unfortunately now it takes 39 minutes to make it on our hour lunches. never again...