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  • Unfortunately I had to use this company for long term storage. I was planning on short term, however their moving cost and hourly rate was too excessive and I ended up not being able to move at all. I had EVERYTHING I owned since childhood, including photo albums and other items that were irreplaceable, in their storage facility. When it came to the point where I could no longer afford to pay their storage costs, even though I was current on the monthly payments, I had to let them auction off my things. I spoke to the manager and asked, on several different occasions, if he would let me know when my items were being sent to the auction house, so that I could pick up one VERY important item that meant the world to me, and he agreed to let me know. Again, this item was irreplaceable and priceless to me. The manager assured me that he would let me know when the items were going to the auction house and I even kept in touch with him to make sure of this. The manager did NOT keep his word and even though it would have cost him nothing, he did not inform me when my stuff was sent to auction and I did not get the chance to save this very important item. The manager is a LIAR and I implore you not to use this company if there is any chance you may need to store your items long term.
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