The first time I had dinner at FEZ it was a wonderful meal. My friend and I sat on the patio, enjoyed one of their cocktails and then had some delicious food. That time they deserved 4 stars. My second visit wasn't as enjoyable. I stopped by to get a burger during lunch and decided to get it to-go. The burger was cold, they had just thrown some shredded cheese on it and not even bothered to melt it, the patty was not what I am used to getting when I pay 9 dollars for a burger, in fact, imagine a hash brown from mcdonalds that was made with ground beef instead of potatoes but that had the same cardboard like taste. This was probably one of those items I wouldn't order again. The service the first time was great, the second time since I ordered to go so I can't comment on it.