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  • While this new location is absolutely beautiful, I was a bit disgusted with the customer service, or lack thereof. I admit, I'm a Prada aficionado, so it kills me to write this. My experience was pretty bad and almost painful . My salesperson, Lisa, was aloof and sarcastic. We were browsing before dinner and I was interested in a few items. She seemed bothered that I was even asking questions. Even when I asked for her card, she said she didn't have one. She handed us a catalog and told us to look through it, come back and ask her for it. Seriously? Yeah, I won't be back ever. Now I have to admit, I worked in retail for many years before I went into corporate America, so I really don't get the 'tude. I guess the stuffy sales people never learned that they shouldn't judge a book by it's cover. I'd seriously advise the store manager to reevaluate their sales training and start back at sales 101. Vegas is a resort town where people are on vacation and are looking to spend their hard earned money. They either bring it to the casinos or to buy items of luxury. I was extremely happy to spend my hard earned money elsewhere, like Barneys and the Prada store at the Bellagio where I definitely received much better service. Because of the horrible service, I will never return to the Crystal's Prada location.
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