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  • I don't know what kind of dentist office this is. I came here on a groupon deal for a low priced teeth cleaning. When I came here to use my groupon they informed me it was for a basic cleaning, but what I needed was a deep cleaning and I wouldn't be able to use my groupon until I've had two or three deep cleanings. Well ok. I guess if that's necessary. So I went ahead with scheduling the deep cleanings at hundreds of dollars each because I don't have dental insurance. So after a few deep cleanings and several hundreds of dollars each I finally got my basic groupon teeth cleaning. Yay. And I still got charged more than the price because they did an extra service? Ok now this where it gets even shadier. After all my cleanings were done I start receiving notices saying I owe them $50. That's puzzling because I am required to pay my bill in cash in full before leaving. I disregard it as a mistake. So I receive another one and I decide to call them to inquire about these letters. I explain that I am a cash patient. I should not owe them anything. The woman I spoke with on the phone asked me to hold, and after a few minutes she gets back on the line and says sorry about that. She'll correct it and make sure I don't receive anymore letters. No harm no foul right? Wrong. A month later I start to get the letters again and I think to myself, man they really suck at updating their databases. It must be a mistake and they'll eventually fix it. I keep getting them once a month. It doesn't really bug me but I feel it's a waste of their time and paper to keep sending me these letters so I call again. This time the woman says oh this letter is because you missed an appointment and we charge $50 dollars for that. ??? Excuse me? I missed an appointment that I had no idea of? And you are entitled to charge me $50 that I had no idea you could do? What kind of company is this? At this point I'm pretty upset, but hey if it's owed. I'll pay. To which she informed me it's too late. It's been sent to collections. Are you serious? Collections. For this phantom $50? Lo and behold a couple weeks later boom, a $50 collection appears on my credit score dropping my score. Wow. What kind of money grubbing office does this? And not only bleed money from you but then unapologetically affect your life with their actions. They dropped my credit score for $50 that I did not know I could be charged, for an appointment that I did not know I had. Stay away from this place at all costs. Unless you are willing to pay all the extra costs involved with them. All these shady dealings in their front office makes me not even trust what the Dentist is saying or doing. Would you?
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