Literally THE wost company known to human kind. I almost converted to an Amish community because of this horrid company. The world needs to know how terrible this company is, lies, deceit, if you work for aps you should feel ashamed. I paid my bill 3 weeks early, I give them my bank act info (same as every other bill I pay, cox, credit card ect...) then I get a call 2 days after my bill was due, we are talking 3 weeks after I posted my bill, saying that there was a problem with my payment and now I will get charged with a late fee! I get charged for their mistake, then I pay by phone and get slapped with a 5 dollar inconvenience fee. Ban aps. Hopefully capitalism plays a role and some better electric company and stomps them.