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| - After some hiccups during the first week of opening, I've visited a few times since the terrible first attempt of dining at this location where everything went wrong from the beginning to the end of the meal.
Thankfully, management was apologetic and quick to resolve the situation by replacing the food orders and comping a portion of the meal and bottle of wine which we thought was generous. Knowing that we were regulars at the other locations may be a factor, but I do believe that was their great customer service in action.
Since the mishap, The Keg remains consistent with the service and quality of food being served and I'm a happy diner again and quite pleased with the new location which is nice and clean.
This location follows the design of the modern style and dark decor which the Keg has become to be known for and I have been accustomed to.
On a recent visit, service was friendly and welcoming like how I remembered The Keg to be. Our server was attentive, mindful and always available before we felt the need to flag her over and she was also discreet as to not interrupt our conversation.
Prices have increased a little, but menu items were still very reasonably priced and one cannot go wrong with the standard Keg Classic dinners that included a generous portion of salad, choice of steak, potatoes (mashed, baked or fried) and grilled vegetables. Depending on the cut of meat, the prices varied, but all very reasonably priced. And who doesn't like their free warm bread to start?
Everything was absolutely delicious and when I have a steak craving, The Keg is usually the first choice and my go-to place for a good steak done right without causing too much damage to my wallet. Plus I just love the Billy Miner Pie (mocha ice cream on a chocolate crust with hot fudge, caramel and almonds).
I will have to try dining on the patio the next time because of the location right on King Street, this will surely be a good place for some people watching.
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