Has potential, but appears to be run by a 16 year old kid. Let me first state, that the place is beautiful and the outside grounds are very nice. That's about where I stop with the compliments. I met some people there last night and here was our experience:
- Waited at least 15 minutes for anyone to even come over for my drink order. Keep in mind, it was a Wednesday evening with approximately 30 people in the entire place.
- After I ordered my drink, it took about another 15 minutes to get it... I ordered a complex drink... a bottle of beer. I noticed our waitress was showing a couple the grounds for a future wedding reception. She was doing this 10 minutes after my beer order... that I had not received yet.
- The group of people that I was meeting got there 15 minutes before me and ordered two appetizers... they were dips with chips on the side. About 10 minutes after I finally got my beer, they send this poor 16 year old kid over to deliver the news that they were out of crab meat and had been out since the morning. Keep in mind, my friends had ordered before I got there. 45 minutes after they ordered they tell us they are out of one of them.
- The appetizers finally came... they were wrong... must have been for another table. They obviously served our appetizers to another table or they just plain old forgot, because it took about another 25 minutes to get them. Please keep in mind... they were dips that were probably heated up in a microwave.
- No one apologized... no one said "hey, we messed up - the next round is on us."
- Drink service was absolutely horrible. At one point there was a 15 minute time period where there was not one employee visible in the ENTIRE restaurant... inside and out. I don't know if they were all out smoking or what, but there was a patio full of people and no one to be seen for 15 minutes.
- Then after all the crappy service and the waitress comes over to give us our check and I'm thinking for sure she is going to apologize for the dozen or so screw ups that they made that night, but instead she says "sorry about the weather tonight."
- Five people ordered two appetizers a few drinks each = a $190 tab.
You couldn't pay me to go back to this place. Probably top 3 bad restaurant experiences in my entire life.
Keep running it like this guys and you'll be out of business by Fall.