I'm writing this review based on shopping experience for dogs, not grooming or training. The store was very clean and organized. Great selection of treats for dogs for training purposes. I was looking for a chain collar because my dogs keep destroying the nylon ones they have, but I could not find any...all they had were chokes. Ton of toy selections, prices vary depending on the brand...I suggest looking in the clearance rack first. I was also was looking for collar tags, they did not have much of a variety of tags to choose from and they are a bit pricey for some of them. Using the engraving machine was quite simple, it tells you step by step as you prepare to personalize your pets tag. I suggest calling the store and asking if the product you are looking is available before making the trip up. I would definitely come back to this store.