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  • After reading the not so great reviews I decided to call Dillard's to see if they have what I need. The first lady said oh those are all out on the shelf...really? Im calling to ask if you HAVE the one I want before I drive 60 minutes to get there. So she says she will go look. 12 minutes later Im still waiting. Someone else came to the phone and asked what I wanted. I told her I was waiting for the spanish lady to let me know if they have what I want, she didn't even talk to me but put down the phone. 2 minutes later the phone hung up on me. DILLARD'S YOU BETTER GET YOUR ACT TOGETHER OR YOU'LL BE OUT OF BUSINESS. Not only have I received very poor customer service by phone but I know how the ladies feel in the shoe department ZERO help and the employees stand around and get paid to chat with each other. UGH. No wonder I shop Macys and Nordstrom!
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