I don't see why NOT to give this place a 5 because it offers me convenience, fast healthy nourishment and an intact wallet. I've never really been a "regular" at any place but I felt like I was starting to become one here so sometimes I lower my head as I walk by and reluctantly get something else at the food court...
Favourite things to get are grain bowl and salad bowl. For folks who argue that salads can't be a meal - I'm tellin' ya, I may be small but I've got food endurance and good chewing skills that lets me be a champ and eat lots! Their salad is filling!
I love that there's so much choice in toppings - tofu, artichoke, raw beets are must haves for me. They have avocados sometimes at no extra charge (what!? subway should learn this trick) which is just bloody brilliant. Dressing-wise, I've tried the whole lot and I now stick to EVOO, balsamic and sriraccha. Winning meal right there; you're welcome.
Also have tried their Moroccan stew which had great flavour but would not easily replace my bowls.
I was about to say super friendly staff - but I can see that not everyone might click with them. However I've stood in line and observed them deal with pretty tricky customers with a lot of patience, so, I think they are golden.