This place has the worst customer service ever. Especially from the manager. What a prick. We were in the drive through, no one behind us. At the drive through window they were advertising a new free sample of coffee so we asked to sample it. We get to the window, taste the coffee, decide we wanted to buy a cup of coffee. Instead of just taking our order right there for one cup of coffee with no one behind us in line, the manager said we had to drive all the way back around and go through the drive through again. This place needs new management. It is not just this experience though that gives it such a low rating. Every time we go here there is just an issue. The manager just pissed me off enough today for me to actually write something. To be honest I would never come here again and it's sad because I love Dunkin Doughnuts and live right down the road. It's not a surprise that it has a 2 star rating. If there was an option for a 0 star review I would have marked that. Safe your time folks... This place is not worth your money. Go to Joes down the road and grab a coffee.