My first experience with a David's Bridal was at another location in a different city and it went fine, or so I thought. Long story short: I bought my dress from that other store, and was told I shouldn't have a problem taking it to the Madison store for everything else I need such as accessories and alterations. I made an appointment at the Madison store when I had second thoughts about the dress I bought. When contacting the Madison store, I learned that all sales are final. However, the other store had told me that it was just a $75 restocking fee to return it. Also, the other store had ordered the wrong bra size for my corset, so I was spilling out the top. Thankfully, the Madison store was kind enough to remeasure and get the correct size. I went in and was dressed up in my proper corset and put on some jewelry, and now I can safely say that I am in love with my dress!!! Every since going to the Madison store, they have been nothing but kind and honest. I absolutely love the store so much I put in my application to work there! :)