I am writing this review with intention to edit in the future if the situation changes. I get that people are busy but when it's been 15 days with no call to schedule the repairs after signing an agreement, it doesn't sit well with me. I'm giving it a couple of more days then will look for other companies that are responsive and willing to do the work.
Update: exactly one month after signing the agreement for Right Way to do the work, I called and cancelled. I sincerely do not understand how you cannot have the courtesy to return two phone calls or make arrangements to do so in a one month time span. No matter how overwhelmed you are, it boggles my mind that I never got one phone call from this company. Save your time and energy and find someone else.