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About: http://data.yelp.com/Review/id/hyOAG_6tqroj1eYwqr6RnQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-11-16 00:00:00 (xsd:dateTime)
itemReviewed	SuperShuttle
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	My trip to the airport was great. Coming back home was very different. Very disappointed. I followed email directions exactly. Stood where told. There was no rep. I called 800# and after being on hold for 6 minutes she came back and said someone would come get met. Nobody did. I flagged down a van. They told me to check in with "that guy". It was a man wearing faded and worn jeans that were baggy and falling down, a jacket, and no badge. He was leaning on a smart luggage cart which had an old looking plaid backpack on it. That's their company rep? He looked like any other traveller. He took my name and said a van would be by in 10-12 minutes. He did it in a completely uninterested and bothersome manner. The phone rep said she would transfer my call to leave feedback. The next person answered and asked how she could help me. I asked, "Didn't the last person explain the situation?" She said yes. Then she started to give me a reference number. I asked what that was for. He said its for the complaint. I asked what complaint? I had not given here any details. She said, "you had an issue with service." Really! That's it? So to sum it up: nobody waiting for me, useless phone customer support, unprofessional airport representative. Oh... And 1 HOUR wait to be picked up!!! Consider other options in Phoenix. UPDATE: Driver said he didn't know about the Ironman Arizona event. Drove us right into it with blocked roads and traffic added to the delays. How does a transportation company not know about major, planned, organized events that will affect routes?!?!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mark

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