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  • Our office went online and had a very large order. With regret, I have to write that they screwed up the whole thing from start to finish. For starters, We requested the order be ready at 1pm. A member of our staff went to pick it up at 1, and NOTHING was ready. They just started making it. Well, it's apparent that they forgot our order and scrambled to put everything together at the last minute. When he came back, you name it, it was wrong. An Italian Chopped Salad with NO dressing. A grilled cheese kids meal, the cheese was not melted on cold soggy bread and it never came with the drink or the side. Three sandwiches forgotten. Requested two extra sides of Russian dressing and received none. Out of a total of 11 items ordered, 3 were right. So disappointed!! I am giving two stars and not one, because they did refund us half the bill and delivered the new sandwiches (they are not a delivery Capriotti's). HORRIBLE management. GET IT TOGETHER!
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