I would give it a -5 (negative 5) if this was an option **BEWARE *** these people don't know how to cut hair.. this morning I went to get my hair cut . Racheal cut my hair this time. Let me just tell you I came out loooking like a chewbacca. Seriously this lady need to either put on her hearing aids or pay attention. I simply ask for a comb to the side and the upper parts not high so I can have room to comb it to the side. Nope that never happen she went and cut the side high enough that my head resembles the head of a celery . She still have the nerve to ask me if I like my hair cut. I was blunt with her and told what kind of crappy job she did. **HORRIBLE** she went a head and still charge me full price for this toupee looking hair cut and was expecting a tip at the end. Never I will cut my hair here ever again even if it's free.