Oh Ulta, just when I thought you couldn't get any snootier you go and do something like this...
Always consistently rude when a problem is presented. This is the third time I have bought a product from this location only to open it and discover someone has swatched it, touched it or otherwise harassed what I was expecting to be a brand new item. I called and the person on the phone was rude, unapologetic and said in a snippy tone "well as long as you have the receipt we can do an exchange." Uh, thanks? I didn't dig my fingers into the primer- some weirdo customer did. I have been an Ulta beauty member for a long time now though I am unsure why I continue to go back. So predictable!