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  • Fiance went in to ship our Save The Dates. Paid in total amount for sum of weight, and 24 hours later get a phone call that they can't send them because they are magnetic. So they had been sitting there the whole time. Thankfully, they refunded our credit card but failed to acknowledge the option of handling the letters by hand, which is an actual service that we would have been happy to pay for, instead of unsealing all of our envelopes that were painstakingly addressed in calligraphy. Also, not a single person I know has had an issue sending magnetic save-the-dates. They even told us they couldn't send them because the return address label was on the flap and not the front. I've been doing that since I was a kid! Additionally, they previously refused my credit card because it said "See ID" on the back instead of my signature. I provided them with ID and they still wouldn't accept it. I had to stand there and SIGN IT in front of them, which is arguably far more likely to be fraudulent. What sort of logic is that?! Horrible service. I know a lot of folks who work for the postal service and they work hard. I will be taking my future parcels and letters to THEM instead.
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