I've never had any issues with the owner since my few times here, so I can't speak to the previous reviews, only my own. Samplers have been ready to go and the owner has been nice to myself and my group. I'd go back again should the need for froyo arise (it always does eventually). It was oddly "closed" a couple of times I went there, but we only had to wait 5 min for them to open the doors. Perhaps they need another employee so the owner can take a break?