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  • Marché... Richtree... Marché again. The décor has changed throughout the years. The food has mostly remained the same. The same convenient system too (get a card when entering restaurant, walk around, choose food, charge card and pay when leaving). Unfortunately, the same inconsistent customer service and cooking remain too. The location is outstandingly convenient for anyone working in the downtown core. The place is a really place to relax, meet friends or spend some time with coworkers. The concerns I have and what brings this place down is all the inconsistency regarding the cooking of meals and the customer service in general. For example: order a simple pizza (let's say, with two toppings) and you might get one that's too greasy, another that's well done and other that's lightly done. Order a steak and the same happens... Order a rosti and the trend continues... I've been to this place enough times to know that food preparation and consistent quality isn't their forte. I'd give them a break if at least ALL people working there made an effort to have the very basic when it comes to courtesy and politeness... But sometimes, you'll be in one of the spots waiting to order, with no one around, and then you wait and wait and wait. Call the cook and you'll most likely get a dirty look or a look as if saying that the person is doing ME a favor... Same goes for some of the hosts or cashiers. Some will greet you nicely while others look like they're slaves and can't even bring a smile or even a salutation... It's too bad that this kind of stuff happens here. The place, the food choice, the price even, would make this an amazing place. Until they get their act together (and it's been a while) a 3 star rating is pretty generous.
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