I dined at Mabel's while on a work trip. The food was great and the atmosphere was hopping!
As I was packing the next day I realized my favorite wrap had gone missing. I desperately searched the hotel room, hotel shuttle and even re-traced my steps on the street.
I had to wait to call Mabel's until they opened at 11:00, which was after already boarding my flight. The woman who answered checked lost and found and said they didn't have it either. Then she called back a few minutes later to say she'd found it at the front desk.
They shipped it back to me at their own expense! Such great customer service and made my week!