I love this place! It's right across the street from my work, so I usually hit this place up at least once a week. The staff is ALWAYS nice. I have never ever had a bad experience here. They are cheaper and better than Starbucks, and I love that I don't have to wait in a drive thru line for 20 mins. They conveniently have 2 drive thru windows, one on each side of the place. Try the Coconut Almond mocha, iced is my fav, but hot is good too!