I always enjoy having Beatrice cut my hair. The scalp massage I get from her when she washes my hair is so relaxing, I nearly fall asleep. She is always so pleasant and friendly. I really appreciate someone that goes the extra mile in customer service. I also work with the public and know how some people are impossible to please. By the end of the day it can be hard to keep a positive attitude. She is able to do that each visit, makes you feel spoiled and like you are her most important customer. Thank you for that, I will be back soon.