Have been here a couple of times...normally it is very busy and the workers are not the friendliest. Actually, for the first time, I was not intimidated by the workers there. It was also slow so maybe the pressure to keep the line moving plays a role in the attitude. That aside, the man that helped me was very nice, and so was the woman (red-haired, cool arm tattoo, nice look to go with the shop vibe). Two thumbs up guys :) I will be back and may explore your food options. There are so many and I would ask questions all day, so I will look at a menu.
P.S. Thanks for the pineapple-ginseng tea recommendation! Delicious B-)