They have been going down hill as Dr Tung and Dr Palmer are getting old and spend less time there. I can see high turnover at the front desk. Some of the ladies are quite rude. I have been going there for almost 2 decades and I think I am looking for options now. I will still go there for cleaning because Digmara is great, but Lou, Yuen, all those new associates are terrible. Don;t book anything on Sat too, they will get you a part time cleaner who talks 20 minutes and do 10 minutes work, but ask you to come back for more.