We ordered a Classic Poutine and a Beef Sandwich, both of which were good (the former a bit better). For the food, this place would be 4 stars but what I did not appreciate, was the server.
At first she gave me a water with ice, even though I had asked for it without. I decided it was not a big deal. Then, my boyfriend asked for some more water and she did not show up with it for another 10mins. Later, we were sitting and chatting when she abruptly gave us the bill without asking if we were ready for it. We thought maybe there were people waiting to be seated but we looked around to see that the place had a lot of space. It felt awkward but we were done anyway so we did not say anything. All of that aside, I would not have written a negative review but here is where I had the biggest issue - my boyfriend had paid but he didn't notice that the tips were not included in the bill. On seeing this, the waitress pointed out that the tip was not included. He (having not known this) apologised and checked this wallet to see that he did not have a denomination small enough and mentioned this to her. She replied by saying he should run his card again and because of the displeasure clearly showing on both her tone and face, I said I would tip double what I was going to (so 30%).
This is not how waitstaff should behave. It is not pleasant to mention it but even then, just once would have been enough for us to figure out the tips issue.