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  • Is there a star for -1 or a score lower than 1 or zero!?! My God this is the 2nd time we ordered from this place. 1st time they can't get my address right AND my credit card number but the food was decent so we decided to give it another go. 2nd time ordering as I write this review. I called at 7:24PM and it is now 9:11PM and my food is not here yet. They said that the food will be here in 45 minutes to 1 hr. I called the restaurant 2 times and was upset but the lady on the other line did not even say "I'm sorry" or "We want to make up for this poor experience.." NOTHING! What angered me more is her saying "HOLD ON PLEASE" and dropping the phone like a hot potato. During the 1st follow-up call at 9:15pm, she said that the driver is running late because of the weather and will be at my place in a few minutes. Ok IT IS NOT EVEN SNOWING OUTSIDE!!!! plus I live like 11mins away (according to Google Maps with current traffic). No apology. 2nd follow-up call at 9:11PM the lady said "hold on please" and after talking to someone on the background in another language said I'll call you back. And I was like "how can you call me back you didn't even get my number?" She was like "oh yes, what's your number?" PLEASE DO NOT SUPPORT THIS LOCAL BUSINESS! POOR CUSTOMER SERVICE PLUS POOR COMMUNICATION SKILLS! MAKES YOU WAIT FOREVER FOR YOUR FOOD! Train your front line people to SPEAK PROPER ENGLISH. We are in Canada. You need to learn English.
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