Was really looking forward to having them come out... Twice. First time I set up online booking and got an email later saying they would have to reschedule. Scheduled again for an upholstery cleaning and got the confirmation email and all looked good to go to start at 9:30 and finish around 11 am. Called the company around 10:30, he was familiar with my appointment and said they cancelled it. No call. No email. Wasted my morning and time off work for this. Completely let down.