First off, I've never been in the restaurant and have only done delivery. Someone in my building had ordered this and I smelled the food as the delivery guy passed by. I'm very familiar with Middle Eastern cuisine, so I asked for a menu and tried them out.
The food has been great every time. It's Middle Eastern done well. The Fried Eggplant is greasy but delectable and the Babaganuj was also quite impressive. The falafels are not the best I've ever had (that distinction goes to the stand that used to be in What A Bagel on Bathurst south of Wilson 3 years ago, but I digress) but they are very tasty. The Warak Enab and Mujaddara are middle of the road dishes but great as sides from time to time. The Kefta however is top notch and can't be missed.
I found the prices to be elevated by about 20% compared to what I'd want to pay. This keeps me from ordering more often. The two most recent times, my tallies have been about $50 and $65 for two people. They also have a very heft delivery charge of $7.50 outside of the inner radius.
Having not visited the property yet, I have not been subject to slow or sub-par service. Therefore, I am compelled to recommend that you try this joint at least once, even by ordering delivery if you must.