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| - Let's get one thing clear...it takes more than a cool factor to be a kickass hotel. Sure, this place looks super-posh with their all-white sleek minimalist too-sexy theme, but save all that for a club that I can leave at the end of the night.
When we checked in we were offered an upgrade to a pool view room. So we took it thinking that a more expensive room meant a better room. No one mentioned it was a corner room next to a rickety, rusted wire pool gate that would slam and re-slam every time someone walked out of it, which usually occurred around 3am when all the drunks are wandering around the pool after the bar closes. Three restless nights in a row had me pretty bitter by the end of the stay.
And I have more issues. I'm all for a cool hotel, but someone needs to tell the staff that they're not too cool to serve you - that's their job. Every afternoon at the pool, it took forever to get a drink from the too-hot servers walking around in their gigantic sunglasses and little white terrycloth sweatsuits. And I don't mind getting up and ordering my own drink from the bar; just don't populate the pool with people that don't do anything.
We arrived at midnight on our first night and were starving. After placing our room service order, they called us back to tell us they'd be cleaning their kitchen for 2 hours so we were out of luck. No one could even tell us where we could get some food nearby.
Their TV/movie software works about 40% of the time. Oh, and I'm pretty sure I'm going to get charged for their lame Mondrian CD that comes next to the stereo, even though I didn't take it. In fact, I didn't even open the case since the CD was already in the stereo, but apparently if you break the seal on the case, you pay $22 for some crap music. But I'm not too sure about any of that, since I've called twice now to get a copy of my charges and I haven't seen a thing.
No wonder the Schraeger organization went broke.
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