Okay, Pei Wei is an okay place to quickly grab a meal that can be modified to be healthy. This particular Pei Wei is very busy. Because it's so busy the service for take-out can be spotty. There are times when I've ordered online for a particular time and when I arrive my food is already cold. Other times I call on my way home from work and am told there will be a 45 minute wait - just can't count on consistency in that fashion.
The staff are usually pretty friendly and helpful. If they could get the take out thing figured out, they would get five stars from me.