Was forced into working with them at Seller's request. As the Buyer's agent, I expected that since we acquiesced their request, we would have reasonable service.
They don't arrange keys to be held or exchanged at their office. They don't order home warranties. Certainly not a title company I will be working with again, nor recommend. It falls short of all expectations, and not full service at all. Unfriendly at most of the turns, and the answer is commonly, "We don't do that." I've worked with dozens of title companies over the years, and I would not hesitate to run as far as possible from this low-class, low-service operation.