I found this salon by chance. I called and made an appointment which was easy and they had options to fit my schedule. I asked for someone experienced with long fragile hair for a cut. I was put with Kelly. I was greeted with smiles and welcomes. The salon had a nice vibe. Kelly came out within a few minutes of being notified I was there. I sat in the chair and we discussed what I was looking for and I listened to her recommendations. I couldn't be more happy with my haircut. We took off about 3 inches and my cut is perfect! She took her time washing my hair and eased my nervousness. Thank you Kelly and Bloom Salon!