I made the mistake of using Car2Go for a short 5 minute drive from my home to my office. Turned out to be the most expensive car trip of my life costing me $336!
While I was sure I had parked legitimately, I ended up being cited for parking in a bus zone for which the car was ticketed and towed. Now I understand if I had made a mistake in where I parked, I am responsible for the ticketing and towing. However, what I was not prepared for was Car2Go's $150 processing fee. When I called the local Car2Go office to explain the situation and ask if they would be willing to grant any leniency to me as a new customer by offering to reduce the processing fee, they refused.
Apparently, Car2Go cares more about getting $150 than they do about retaining me as a loyal customer. I will NOT ever again use their service and encourage others to also avoid using it.
If you do not own your own vehicle, support our local taxi drivers who are at least trying to earn a living rather than supporting a non-customer friendly corporation.