Im updating my review because my last 3 purchases made me irritated. I waited more than an approptiate amount of time for ONE tea each visit. One of those times, my tea was just sitting there on the counter. I was sitting on the bench right next to where they hand out drinks and they failed to call my number. This was when they didn't have many people in the shop, so don't think it was because they were busy. I shouldnt have to wait 10 minutes for a drink if there wasnt a line upon entering. My last purchase was when i had a friend pick me up some tea. I ordered a milk cap oolong milk tea, but got green tea instead. It was NOT my friend's fault either because the sticker they print out with the order on it said "OOLONG". I didnt finish my drink and it was a waste of 5 bucks.
Also, i realize that their drinks are pricy. I compare them to other boba places in Vegas, and i pay the most for their's and its a smaller size. I dont know when the next time I'll come back, but their drinks are still made well and some (not all) of their staff is reliable. There are definitely other options in town, so me coming to kft will not be anytime soon.