Bad way to start the day..poor customer service..Megan needs to lose her attitude...her idea of offering above and beyond service lacks appeal when offered with a heavy sigh and nasty attitude. If I want to order from a kiosk, pick up my own drinks and food from a cooler, heat it in a microwave that is located BELOW the coffee counter about 8 inches above the floor (when we finally located it!), pay by sliding my card and bussing my own table. ..I'll eat at QT. Panera should have stuck to "bread and free WiFi " and left Paradise Bakery alone..I'm sure that wasn't the part of the business that was losing money. BYE BYE PANERA!! Wish it could be less than 1 star..so my star goes to Sarah and the nice cashier lady. They were the only star worthy parts of this experience