I should have read these reviews before I went in there. They have the WORST service. Owner was rude and condescending from the moment I walked in. This place used to be owned by much nicer people. There are too many options out there- take your business elsewhere, just as I am. A few days later, I took my purse to be fixed at another place down the street (with good Yelp reviews)- they were pleasant and helpful from the moment I walked in the door.
They were happy to fix the purse, and wouldn't require me to go out and find a "patch" to sew on to the outside of the purse. I'm no purse repair expert, but I just knew this could be fixed easily from the inside with some glue and stitches. Sure enough, that's exactly what they are doing and for only $20. Buh-bye, Colonnade.