Keeping in mind this is a consignment store and not a retail store, overall it's pretty good.
The selection is fantastic, the product quality is great, and the prices, while not garage sale prices, are mostly okay.
The fill a bag sales are fantastic! You can really get some fantastic bargains, but you'll need to come early and dig through the bins. Don't expect the best stuff to be sitting on top, magically undiscovered till you walk in. I scored 45 terrific pieces for quarters a piece! But you'll have to work for it.
Customer service could be better, but it's mostly just hardworking employees trying to keep everything running smoothly.
Check out their maternity section if you're expecting and would rather pay $7 than $34 for a top, pants, etc.