I have visited this store several times without much luck. As in any consignment or 2nd hand store, this is quite normal. You dont always find the perfect item when you visit and have to make several attempts before wondering if it is the store or the customer.
After visiting this store several times, I happen to be there one day when this woman began screaming at her 3-4 yr old little boy. I hadnt noticed him doing anything out of the ordinary other than a few skips thru the store. After the woman ripped into this kid, out of the corner of my eye I saw his REAL Mother grab him and hurry him out of the store.
The woman who was screaming at him was the store manager/cashier/clerk!!!!!
When I saw this, I left and never went back.
I have dealt with the general public in all of my jobs and there is a good way and a bad way to deal with these types of things.