| rev:text
| - Dr. Wells has cared for my pets for about a dozen years. He is calm, knowledgeable, and reasonable in what he expects an average owner to do to treat a sick or aging pet. He has euthanized two pets for me (one of them just two weeks ago). You will not encounter a more compassionate man when this agonizing decision must be carried out. I have never felt financially gouged, although he is not the cheapest vet in town. I believe you are paying for his years and years of training and experience. He knows his stuff. I have had limited contact with his associate vets, as I try to schedule all my appointments to see Dr. Wells.
Cons: Frequently, the front desk is chaotic. Wait times to check in/out, ask a question on the phone, or get the vet into the exam room, can be longer than expected, even when taking into account that all vets must see emergencies first. I think one more front desk person, just to answer calls, would alleviate much of this problem.
|