We ordered from E. M. frequently, and as long as we don't order an actual pizza, we're fine. The last couple of pizzas were just awful: crappy pre-fab crust with a two inch wide edge. The salads and sandwiches and everything else are just great. The other lost star is for the order fulfillment process. At least half of the time, if not a bit more, we don't get what we ordered. Missing drinks, wrong dressing, wrong toppings.
We're taking a break from them for a while.