RIP Otro. It pains me to say this, but even the free kids meals will probably not bring me back. I could have handled the fact that our drink order was forgotten (3 waters), that it took 15 minutes and two requests for the chips to arrive, that an order of 2 bean burritos materialized as a burrito and a bowl of beans. I probably could also have handled the hair in my food, but during all of this our server was literally bowing at the feet of another diner in the otherwise mostly empty room. Awkward mating rituals aside, if this is what's going on at the front of the house I have to wonder what's happening in the kitchen.