One of the worst customer services places I have ever been.
Granted, the bagels are consistent & delicious. But, customer service is so much more important, no matter how delicious the bagels are. The manager was counting her drawer when I walked in. I understand as a manager things have to get done. But, I was waiting 10 minutes for my bagel. One single bagel. I waited for as long as I could before I had to go to work.
It may not matter to them because they're just working the job, but they did just lose a customer.