We've been using While Away for a number of years and have always been very happy. Our two dogs love the caretakers (Shelby, Bryan, & Melanie)! They get lots of love, attention, walks and cuddles. Our eldest dog requires extra care with medications, time alone, and length of walks and the caretakers are very diligent following our instructions. Our home is always well cared for, including our plants and garden when we ask.